Forgot password and uncomfirmed email, need help

francesco29
Contributor
Contributor

Hey, I just made my account and I haven't confirmed my email yet, but then forgot my password and I cannot use the "forgot my password" feature because the email isn't confriemd, what should I do?

Login to Me Too
1 REPLY 1

TasleemaJ
PayPal Employee
PayPal Employee

Hi @francesco29.

 

Thank you for your post.

 

I am sorry to hear that you are facing issues accessing your PayPal account as your email address is unconfirmed. I know it must be stressful. I recommend you contact us through the PayPal website or App. You can locate the available support option by clicking on the "Help & Contact" link at the bottom of our website and then choosing the "Password and account access" issue. Once you are able to access the account, here is the link on how you can confirm the email address.

 

Thanks and Regards,

 

TasleemaJ

 

 

 

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.