Email NOT Text

[AHOl]

My cell phone just broke and I went to buy another phone using paypal and they are trying to send a text verification code to my phone to confirm it's me. I cant get it because I have no phone right now. Why cant I get the code sent to my email?  I could check this from my computer and then I could verify it's me. I cant figure out how to change this in my account settings. HELP!!!

[PayPal_Ayesha]

Hello @AHOl,

Welcome to PayPal Community Forum and thank you for posting!

I am sorry to know about the issue that you're having to receive the code. Unfortunately, it is not possible to make a payment /log in to your PayPal account without a registered mobile phone number as the number is sent to verify and confirm to protect from fraudulent activities and for security reasons. In this case, you can certainly contact our customer service by clicking "Contact" at the bottom of the PayPal website to see the contact options so that our advisors can help you accordingly with this.

I hope this helps.
​​​​​​​Ayesha