Hi @camma230 ,
Thank you for visiting the PayPal Community Forum. I'm sorry to hear you're running into some issues logging into your account. I'd first recommend reviewing the troubleshooting steps on your end by changing your browser or clearing your cache and cookies and creating the shortcut. It would be great if you used a laptop or a desktop to perform this action after 24–48 hours. Please try resetting the password by following the steps in the Help Center articles:
What can I do if I can't log in?
I forgot my password. How do I reset it?
If you're still running into issues after that, please reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page.
Best wishes!
- Mujahid
