Hi, I have a Problem since a couple of days: I can‘t login to my account anymore, because I don‘t ger the verifying-code by SMS anymore? Can you please help me? I already wrote messages to your helping center but don‘t got any feedback. A Paypal-Hotline-Employer told me, I have to contact my mobile-provider, but they told me, the Problem is not on their site. So what can I do? I can‘t use my profile anymore or transfer some money either!
Welcome to the PayPal Community! I'm sorry to hear you've run into some issues receiving a verification code via SMS. I would recommend reviewing the following Help Center article for troubleshooting steps you may find useful: Why do I have to complete a security check?
I hope that helps,
- Jon K
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