SMS 2FA - does not sent from paypal

rifathasan
New Community Member
I can't login to my account, because I don't receive any sms messages from paypal to enter the 6-digits code I contacted with my SIM carrier and they told me that the issue from paypal side so, any solutions ?
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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @rifathasan

 

Thanks for joining the PayPal Community Forum! I can understand how it can be a bit concerning when you don't receive the verification text to login to your PayPal account. Normally, if you don’t receive that SMS, we recommend reaching out to your mobile phone carrier to make sure they have short-code text messaging turned on. 

 

If you're still running into issues after that, please feel free to reach out to our Customer Support teams for assistance.

 

Good luck!

 

 - Jon K


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