Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

Login to Me Too
1,184 REPLIES 1,184

Huard1959
New Community Member

What is the customer service number so I can speak to a live person thank you <removed>

Login to Me Too

GemGeorge
Contributor
Contributor

Hi,

 

Is there any paypal customer service support by talking to a human?

Login to Me Too

Ophiur_79
Contributor
Contributor

I am having trouble with a case in resolution center, but there is no way to communicate with help desk in any way... 
I am desperate, i have lost money and still paypal automated responses is asking  nonsense to me. i want to TALK to someone but i cannot figure it HOW!
Such a wonderful service paypal is but such rediculous support....

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Ophiur_79 

 

As you don't want advice from us then all i can give you is.......


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Ophiur_79
Contributor
Contributor

Why wouldn't i want advice from you? that's why i am writing here.

I tried everything you mentioned in vain expect tweeter (why should i have tweeter for customer support????).

After many days and multiple messages someone called me on the phone and kinda sorted out the situation.
But it shouldn't be that hard!

Login to Me Too

altamcnatt
New Community Member

Why can't I get anyone to answer the phone. Says office is closed. Should have opened over an hour ago.  Need help NOW!!!!!!!!!!

Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@altamcnatt 

 

Well we can't help if you don't ask a question so all i can give you is............


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

jimmy870
New Community Member

could someone please tell me how to contact these **bleep** at PayPal top s[peak to a live person 

 
Login to Me Too

i get message paypal is closed,it is 1130 sat. morning

Login to Me Too

Ak114
Contributor
Contributor
How do i access my account I don't have the phone number I set up with any longer
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.