@LinkedinM Thanks for the reply. It looks you are a PayPal employee. So I assumes you will have the option to escalate atleast. I will make my issue clear. I reported 2 issues (withdrawal issue and bank account adding issue) - ID: C356-L003-TPAYNEG001-S111-W000000. The withdrawal issue is solved by the PayPal team. Below is the reply I send: "Hi Megha, This explanation makes sense to me. I have one more issue that I can not add bank account. The error says try again later. This issue was happened last week and resolved in chat support. The person who helped me was Megha and I am not sure it is you or someone else. Can you please check that also." This is the reply I got: " Thank you for your email. For privacy and security reasons, in order to address your concerns, please contact us from the email address that is registered to the account, which you wish to discuss. If you do not have access to that email address, you can add and confirm another email address on your PayPal account. Here's how: Click the Settings icon next to "Log out". Click + to the right of "Email." Enter your new email address and click Add Email. We automatically send an email to the address when you add it to your PayPal account. Here's how to confirm your email address: Click the "Confirm Your Email" link in the email. Enter your PayPal password. Click Confirm My Email. As soon as you add and confirm this email address, you can email us again by clicking Contact Us at the bottom of any PayPal webpage. We’ll be able to answer your questions and provide you with specific account information. Sincerely, CJ PayPal Customer Solutions PayPal" Next reply from PayPal for the follow up: " We’ve looked but are having trouble locating the specific transaction tied to your message. Can you help us out so we can provide a fast answer to your question? We look forward to helping you. In most cases, any or all of the following information will help us identify the payment: * Transaction date and amount * Transaction ID number Sincerely, Shiela PayPal Customer Solutions PayPal" I got replies for the follow up they addresses How to add email account, Asking transaction details or asking me to send mail from registered email. These are no way in relation with the issue I reported. The funny part is that I am sending mail from registered email and first issue was able to resolve by the PayPal team, but they are asking me to send mail from registered email. Do you think PayPal support team really read our mails? What I usually do is report same issue 5 or 6 time through Email support option of PayPal and I may get the issue addressed correctly by one in those 5 or 6. Rest is like non-sense replies like above.
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