Customer support

Lionell96
Contributor
Contributor

Hello. I've tried to contact paypal through phone but they always hang up so i try to contact them via email but the automated bot always shows up. When he asks me if he could have helped me i choose "no, i need more help" and then it automatically closes the conversation and won't let me contact customer support in any way possible. What do i have to do now? Thanks

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1,184 REPLIES 1,184

UncleB1
Contributor
Contributor
Go on to your main account, then contacts, should be there.
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Vevletaire
Contributor
Contributor

I've been trying to message customer support through the message center feature but ANYTIME I try messaging it just tells me that NO ONE is available. I've tried doing this for 2 days at several different time intervals and its still the same.

I also cant call cause the calls would be in the US (I dont live in the US so I wont be able to pay for any of the call fees) Is there any other way I can get in touch with an actual person to help me with something?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Vevletaire 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Julit
Contributor
Contributor

What is the e-mail address for pay pal?

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Vancelmc
Member
Member
Can someone help me?
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Nekozira
New Community Member

Hey there. How can i speak someone in Paypal????????

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Nekozira 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Shopgirl111
New Community Member
Does anybody know a number I can call for customer service
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RonaldVarsh
New Community Member

If you are able, [lease provide help for a question for me. I need to contact PayPal immediately for processing a payment. Chatting is not getting a response. Does anyone have their phone number? Thanks in advance.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@RonaldVarsh 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

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