Customer Service Email

Deph1
New Community Member
Long story short. I have an account registered outside of my current Residence country (Ivs emigrated). Account is approximately 10+ Year's. Recovery phone number doesn't exist, Security question's does not work out... But I do have access to original email! Is there any email I can send Passport copy to prove identity and somehow recover account? I've reached out customer service at current country and original country just kept waffling emm umm... They really did not have a clue... So is there someone who can provide me realistic email that human would look into it instead of this automated AI who is keeping me in a loophole. Please and thank you!
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Deph1 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.


Advice is voluntary.
Kudos / Solution appreciated.
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