Can't confirm its you

[beajanelacaba]

Please Help Having trouble logging in it always say "We couldn't confirm its you".

[kernowlass]

@beajanelacaba 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.

Also are you using a VPN?