Can't add a new email

AleksandrinaA
New Community Member

I can't add add a new email to my account, although it says I can add 2 more emails. Whenever I try to add it, I get the following error: screenshot attached

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1 REPLY 1

PayPal_Meghan
Moderator
Moderator

Hello @AleksandrinaA

Thanks for joining the PayPal Community! 

I'm sorry you're unable to add another email address. When you encounter an error, I suggest clearing your cache and cookies or trying a different web browser. However, if the error persists, you may want to reach out to Customer Support for assistance investigating. Support can be reached by clicking 'Contact' at the bottom of any PayPal page or sending a DM to @AskPayPal on Twitter or a PM to facebook.com/PayPal. 

I hope you can add the email soon! 

- Meghan


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