limits

[klasic]

i have just had an e-mail saying my account is limited due to suspicious activity, i think this may be a spoof e-mail to get my password etc. can anyone help ?     i also get e-mails saying i have a reciept from e bay even though i havent used the particular company or bought that item, is this also a spoof ????

[PayPal_Siobhán]

Hi there klasic,

If you log into your PayPal account you will be able to see if you have an actual limitation.

Phishing emails are fake emails that attempt to collect your personal and financial information. These fake emails often link to illegitimate (spoof) websites that encourage you to enter personal information (for example, credit card numbers, passport or driver’s licence number, and account passwords).

You’ll know that an email is not from PayPal when:

• The email uses a generic greeting like ‘Dear user’ or ‘Hello, PayPal member.’ We always address you by your first name and last name or the business name on your PayPal account.
• The email requests financial and other personal information. For example, an email from PayPal never asks for the numbers of your bank account, debit or credit card, or driver’s license. We also don’t request your email addresses, your full name, your account password, or the answers to your PayPal security questions.
• The email includes an attachment, a software update to install on your computer, or a hyperlink.

If you think you’ve received a phishing email, forward it to spoof@paypal.com. Then delete the fake email from your inbox.

Click ‘Safety Advice’ at the top of any PayPal page to learn more about phishing and online safety.

Hope this helps!

Siobhan