Limitations on account

Natpotter
New Community Member
My account has just been limited for ‘suspicious behaviour’ and I’d like to know what your definition of ‘suspicious behavior’ is because my account has been normal also why won’t it let me submit my ID to be verified? This is extremely frustrating
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Natpotter

 

Well what my definition is matters not one jot, only Paypals.

However are you SURE the email is not a spoof??

 

If its a spoof, DO NOT USE ANY LINK.

Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.

Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.

If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.

More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2




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