Wont let me add my bank account

Zainab123
Contributor
Contributor

it wont let me add my bank account it says this - 

 

The account you entered would need additional review. Please link a different bank account. 

If you would still like to use this bank account, you may fax us a copy of the bank statement with the two amounts PayPal deposited in your bank account shown and a copy of your driving licence or other photo ID. You must use this form for your fax cover sheet and send the fax to (402) 537-5780.

 

BUT I ONLY HAVE ONE ACCOUNT 😞

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PayPal_Maria
PayPal Employee
PayPal Employee

Hi Zainab123,

 

Welcome to the UK Community Forum and thanks for posting! It sounds like you may have removed the bank account from your PayPal account. This can happen if the two random deposits used to confirm your bank account are entered in incorrectly three times.

 

I’d recommend trying to add the bank account back on and initiating the confirmation process again. Any previous deposits that you have received are now void, so it’s important to wait at least 3 working days before trying to enter in the deposits.

 

Hope this helps and please repost to update us!

 

Thanks,

Maria

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25 REPLIES 25
Solved

PayPal_Maria
PayPal Employee
PayPal Employee

Hi Zainab123,

 

Welcome to the UK Community Forum and thanks for posting! It sounds like you may have removed the bank account from your PayPal account. This can happen if the two random deposits used to confirm your bank account are entered in incorrectly three times.

 

I’d recommend trying to add the bank account back on and initiating the confirmation process again. Any previous deposits that you have received are now void, so it’s important to wait at least 3 working days before trying to enter in the deposits.

 

Hope this helps and please repost to update us!

 

Thanks,

Maria

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Nultrix
Contributor
Contributor

Hey there,

 

I have the same problem, if I try adding the same bank account again. I get this error.

 

''This bank account has already been added to PayPal but was not successfully confirmed. Please contact our Customer Service department for help confirming your bank account.''

 

P.S. Yes, I did incorrectly type the deposits three times by mistake.

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PayPal_Siobhán
Moderator
Moderator

Hi there Nultrix,

 

Can you try adding the bank account again now.

 

Siobhán 

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AlicjaDemkiw
Contributor
Contributor

it wont let me add my bank account it says this

 The account you entered would need additional review. Please link a different bank account.

PLEASE HELP

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Mannj032
New Community Member
I have been trying for months to add a bank account but it won't let me and just says sorry it usablaibalw at the moment please try again later
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blackcornish196
Contributor
Contributor

why can't I add another bank account, it keeps saying We're sorry, we're not able to process your request. Please try again later. But this has been going on forever.................

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PayPal_Jessica
Moderator
Moderator

Hi Blackcornish196,

 

Thanks for posting in the forum and apologies for the late reply. Sorry to hear that you are having this issue. Are you trying to log in from your mobile device or from your home computer? 

 If you are still unable to get this resolved, please contact us via Facebook https://www.facebook.com/PayPalUK or Twitter: @AskPayPal and we will follow up. You can also select the Contact link in your PayPal account.

 

Jessica

 

 

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Cheryl8
New Community Member
Hi my PayPal won't let me add my bank account or says you have to many accounts linked go this card already. But I can't remember any of my old PayPal login details this is the only account I use now
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susanrobson9
New Community Member

Can anyone shed any light on why i cannot add a bank account from over seas (portugal) please as i am struggling

 

 

   Thanks

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