Please help as I cant verify my account

[kennyb1965]

I have tried to verify my account and paypal say that my card/bank account is assigned to another account which I have never authorised, How do I resolve this please. Many thanks

[misstea]

Hi I'm new to paypal, last week i added a bank account to paypal and waited till today for them to send an amount so I can verify my account, but i cant find it in my latest statement as im using online banking and can constantly checking my statement, then when i logged in to paypal , i cant find my bank account that i added last week! and it kept showing to fill in a bank account which i did   (again) and when i click "add", it says i already have an unconfirm bank details in paypal, but i cant find it! I tried clicking every link on paypal to find it but cant find it,  so i'm clueless here. what should i do?? Please help.

[PayPal_david]

Hi there Misstea and IFF,

It sounds to me that both of your issues are fairly complicated ones.

IFF, please don't enter the random deposit amounts again as it may disable your bank account from your PayPal account. If this happens, you would need to initiate the verification procedure on your bank account again.

Misstea, I would advise that if you are unable to see your bank information on your account and you are unable to register it on your PayPal account, you may need to have your bank account reset by a customer service representative.

In both cases, I would advise you both to try contacting us directly and we can investigate the problems that you are both having. This can be done by clicking the 'Contact Us' link at the bottom of any PayPal webpage.

I'm sorry that there is nothing further for you that I can do but as the issues are fairly complicated, I am limited to what I can advise you both without reviewing your accounts.

David.

[PayPal_Siobhán]

Hi there jeff1231jeff123,

To become Verified, log in to your account and click the 'Unverified' link on the Account Overview page. This will bring up a 'Get Verified' page.

If you are having a specific problem or receiving an error message let us know.

Siobhan

[sue0509]

Why am I here, I need to talk to anyone in pay pal,  I am on the point of no return I hate papal so much, why cant I get any answers from them. Can anyone out there give me the phone number, I an fed up of talking to a dam robot, please can anyone help save my sanity. I am sick with worry  and fed up to the back teeth with paypal.

Thank to anyone who is trying to help me. why is it so hard to speak to a real person and why is paypal being so stupid as to upset its customers.

kind regards

s doran

[PayPal_AdrianO]

Hey sue0509,

To call us all you need to do is click on the ‘Contact Us’ link in the bottom of any page and select the phone option. You will then be given a number.

[DaveSkywalker]

Why is it so hard to verify?

Added my account/sort numbers, then it popped up with an error saying my account needs more infomation to add the bank, and wants me to fax additional infomation.

I havent even got to the point of the 2 sums of money going into my account to verify.

Do I really have to go back in time to use a fax machine? Seriously?

[Jenandthekids]

I've tried to verify my account but it is saying my bank has too many accounts linked to it?

[janbudgen]

Please help I am trying to update my new card

[Mfinningham]

I can't seem to purchase anything through PayPal as it says my card is connected to another PayPal account