Please help as I cant verify my account

kennyb1965
Contributor
Contributor

I have tried to verify my account and paypal say that my card/bank account is assigned to another account which I have never authorised, How do I resolve this please. Many thanks

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133 REPLIES 133

07905sue2011
New Community Member

I already have a account but i have just tried to pay with my card it just keeps coming up with "already assigned to another account"just want to know why.

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Annysgar
New Community Member

I set up a paypal account a few years back and no longer use the email or passwords for it. As I had my email hacked a while back I decided to set up a new email and password.
The problem is I had verified my bank account on the paypal account affiliated with the old email, that is not used by myself and I have now set up a new account. What do I do as I have only one bank account?

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frankgpzb
New Community Member

w do you ask them to remove a card from other accounts?

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ANGLOSCOT
Contributor
Contributor

HELLO,

I WAS PREVIOUSLY REGISTERED WITH PAYPAL WHEN WITH ANOTHER BROADBAND PROVIDER AND WITH A DIFFERENT EMAIL ADDRESS SOME MONTHS AGO. HOWEVER, I BELIEVE MY PAYPAL DETAILS ARE STILL WITH MY SAME BANK. DO I HAVE TO PROVIDE MY BANK DETAILS AGAIN? AND IF SO AT WHAT POINT DURING THIS RE-APPLICATION?

 

THANK YOU,

PETER AYLWARD (ANGLOSCOT/ NEW COMMUNITY MEMBER)

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rodpeach1963
New Community Member

help


@classy-diva wrote:

You would ask them to remove the account from any other accounts and allow you to put on your existing account.

 

Is it possible you opened a PP account some time ago and have forgotten about it?


yes

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haze101
New Community Member

i am using the same card i have always used to pay for my bought items. i have used paypal recently on my new email address the transaction went through without any problems. I do not understand why i am have problems withthis transaction today. can you help me resolve it?

 

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lckysantangelo
New Community Member

i cant rember my password or security questions as i have only used this service once i cant figure it out am not happy as i want to but stuff from ebay

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mitchell10
New Community Member

dplayne
Contributor
Contributor

Please what is wrong?

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