I have no photo id?! Cannot verify paypal!!! Someone please help...

danny_563
Contributor
Contributor

Hello,

 

Paypal asked me to verify my account.

 

So i sent everything i had.

 

Bank statement with my address on it, copy of my national insurance number. Birth certificate, all of which were fine.

 

I currently do not have a passport or a drivers license, so i applied for a citizenscard which has my photo and dob on.

 

Paypal refused to accept this, i rang them up, and got a very rude reply, they told me i need a passport, or a tax returns letter from the government, i do not have this as i am a student.

 

Someone please help, i reply on ebay solely so i can afford rent.

 

Thankyyo

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2 REPLIES 2

PayPal_Siobhán
Moderator
Moderator

Hi there danny_563,

 

If you do not have a passport or a drivers licence the only alternative we can accept for a Photo ID is both of  the below:

 

-Birth Certificate

-Government issued Document (Tax Credits/Benefits) 

 

Siobhan 

 

 

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ilovefrogs
New Community Member

how can i send both of the above when paypal does not offer that selection in the drop down menu? 

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