Account hi jacked

radley57
Contributor
Contributor

I keep receiving email stating that my Pay Pal account has been attempted to be logged into over seas , email sender requests that I verify my account with all my bank details or my account will be suspended.

The email has all the markings of Pay Pal but I have not conformed with this request as am suspicious , has anyone else received a similar email ? I will be contacting Pay Pal re this incident , but as i came across this forum , thought would join

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Vicki1
Contributor
Contributor

I have heard back from Paypal this email is not from them

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9 REPLIES 9

Vicki1
Contributor
Contributor

I received one of these emails this morning, and have emailed Paypal to see if this is genuine.  I will post my response when i get one.

 

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radley57
Contributor
Contributor

thanks vicki will be glad to hear your response from Pay Pal, will let you know if i hear anything from them

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Vicki1
Contributor
Contributor

I have heard back from Paypal this email is not from them

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radley57
Contributor
Contributor

Thanks for taking the time to reply vicki, i did forward email on to Pay Pal but not heard anything back from them yet

 

It is good to know that there are people like you out there willing to help , i just seem to get over 50 spam emails a day either asking me to verify accounts or telling me if i provide my life details i will be sent millions of dollars !!

Thanks again for your help

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sikim
New Community Member

hi i had my account scratched by someone

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PayPal_david
Moderator
Moderator

Hi guys,

 

Sorry about the delay in getting back to you both regarding this.

 

By the sounds of things, you both have received a spoof email that looks like it was sent from PayPal, but was not PayPal.

 

Here is some information to keep you vigilant against phishing and spoof attempts.

Preventing spoof and phishing:

Spoof and phishing are illegal methods to collect personal and financial information by using fake emails, websites, and phone calls. With stolen information, criminals could commit credit card fraud and engage in other illegal activities.

Phishing emails attempt to steal your identity by tricking you into revealing your password or other personal or financial information. These emails often link to websites that try to get you to enter credit card numbers, social security numbers, or account passwords.
 
Ensuring that emails are really from PayPal:

Check the greeting. We always address you by your first and last name, or the business name on your PayPal account.

See if the email asks for personal information. A PayPal email will never ask you for any of the following:

•  Bank account numbers
•  Debit and credit card numbers
•  Driver's license number
•  Email addresses
•  Your full name
•  Your password, or answers to your PayPal account security questions

Check for attachments. We will never send an attachment or software updates to install on your computer.

If you think you've received a fraudulent email, forward the email to spoof@paypal.com and then delete it from your mailbox.

Take our 'Fight Phishing Challenge' to learn 5 things you should know about phishing. You'll also see what we're doing to help fight fraud every day.

1. Log in to your PayPal account at www.paypal.co.uk
2. Click 'Safety Advice' at the top of the page.
3. Click 'Learn more' under 'Safety Tools' near the bottom of page.
4. Click 'Learn more' under 'Fighting Fraud' in the middle of the page.
5. Click the 'Take the quiz' link under 'Fighting Fraud' on the left hand side of the page.

Every email counts. By forwarding a suspicious-looking email to spoof@paypal.com , you can help keep yourself and others safe from identity theft.


I hope this information helps,

 

David.

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dougz
New Community Member

Thanks Paypal.

 

I have done as you had advised and attached the phishing e-mail ( which even asked for my card PIN No ! ) to spoof@paypal.com.

 

I will retain the e-mail in my trash folder until advised by yourselves to delete it.

 

Cheers

 

Dougz

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PayPal_david
Moderator
Moderator

Hi again dougz,

 

It would be fine to delete the email once you have forwarded it to our fraud department on the email I provided previously.

 

Please let me know if there is anything else you need.

 

David.

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raybrunt66
New Community Member

thanks for your info on this ive had some e-mails around this matter and i will send those e-mails, to spoof thanks ray

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