Won't Print complete Shipping label - cutting off top and larger size HELP

crazylady
Contributor
Contributor

Suddenly after years of using paypal to print out my shipping labels I now get an incomplete label - it is cutting off the to portion that the PO needs to process this - The label is also printing out in larger print . Help I have boxes backing up to be shipped!!

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3 REPLIES 3

I have had this same problem! you need to go to      File...Set up page .... reduce the page size to 75 or 80 %  This will work when you have a smaller than average box too, just reduce it to a smaller %. Hope this helps, I tore my hair out fro a week trying to remember the solution last time.

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crazylady
Contributor
Contributor

Do I do this just the one time or will I have to keep doing it each time

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Ron_Irvine
New Community Member

My work computer printed 30%. I used my home computer and it works fine. So I think it is the computer settings.

I tryed to print it again from Gotomypc on my work computer as a REPRINT and it still only printed 30%. I will try rebooting the work computer and see. ??? can not nail the problem in the head!  my advise - try another computer for now and call paypal.

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