My name is Craig, I actually started this topic a long time ago after being pushed around and ignored. I had a buyer that simply would not be cosiderate and leave feedback to release my funds, I had proof they recieved it and signed for it. so I notify Paypal of my dilema. After and email and two phone calls....(loooong ones, put on hold for like 10 minutes) they said they would look into it. It was horrible because the item bought only cost 60 bucks, but the girl wanted it ASAP and lived in canada. It cost 136 dollars to ship. Anyway 2 days later i get an email from Paypal...in their ultimate wisdom and attentiveness they notified me the issue was resolved and funds released! WOW! ................NOT! Get this, they said that there rep, "Susan" had investigated and verified thru DHL that the item had indeed been delivered, that they had contacted buyer blah blah blah. They were happy to inform me that the $33,08 was now available. WTF, WTF WTF! These doooooshbags had released the funds from the wrong f'ing buyer. Furthermore, I didnt even send that item via DHL, it was thru USPS. I clearly stated in my initial email, the buyer, amount, transaction and item number, the NAME of the buyer and location and a copy of the tracking info from DHL. I mean are you kidding me? Nothing was verified, no one did any "investigating" some lazy, unintersted, inconsiderate, pathethetic excuse for an employee took a 10 second glance at my account, shrugges thir shoulders, highlighted a transaction and clicked a button. No chain of command, no flow chart, no supervision, no quality control. I bet you your power seller status, if the numbers would have been flipped around; they had released $200 instead of $30, then someone would have noticed and my account would be frozen, I'd be threatened with everythong from terminated ebay membership, to God knows what. But it did finally work out, I called and emailed and waited on hold, to have a Paypal Rep tell me, "I can't imagine how this happened" with a little nervous chuckle that trailed off and said, "I wonder if this guy knows we f***ked up?"
Now.....I had a guy file a dispute claiming he didn't get his item...which is true, he hadn't. But we were communicating, and it is my fault. But the thing that just slayed me was, that all he had to do was "say" this happened, and Paypal rolled up like some uninformed, overzelous vigilante of the virtual void called the internet, and yanked the funds out of my account, which the transaction in question was for more than my balance, so I show a negative $156. All this was done with out contacting me...just a quiet little evil email sitting in my inbox doing push ups waiting to sucker punch me when I opened it.
I AM OVER IT! I read a post here that said he was going to look into other available online options to Paypal, and Ebay. I tell you what, this market is dying for a new breed and would do well if it was a viable answer to these two ,,,,.......*******you know what I mean. Oh ya, Paypal sure asa fk makes sure they get thier fee before its "released" so does Ebay. I am not a criminal and I wont be treated like one. I am going to slowly phase out of both and just use craigs list and the old fashioned way..,.garage sales.
