Sold my World Of Warcraft Account

[Maulkin]

I sold my World Of Warcraft account now he's reversing the payment after changing all the account information, but when i went to dispute it Paypal say provide proof of postage or refund him. How can i provide the postage on a digital item?

Yes i have read the agreements and i have no seller protection for digital goods, but he has no buyer protection either.

I advertised it on craigslist 

http://manchester.craigslist.co.uk/vgm/2008979071.html

and he contacted me transaction went smoothly now he wants to scam his money back from me and all paypal want is proof of postage.

[Maulkin]

After reading through the forums i find that a lot of people have had this same problem being ripped of by a guy from france or somene using a .fr email. @neuf.fr im guessing that this person has been doing it alot maybe not with this email but maybe with other emails, i seriously hope paypal look at his history of doing reversals on payments when they look into a claim by him.

[PayPal_john]

More likely this is a guy who had his account spoofed and he's a victim in this as well

The problem with selling such accounts is that they are intangible items so there is currently no seller protection on them if something goes awry with the payment.

[Maulkin]

But what if it this guy but he's just claiming that, he has no buyer protection either.

[PayPal_john]

There's no buyer protection in the UK for intangibles, correct.

Buyer Protection applies to our claims process though, that is 'I logged into my account and purchased an item and either didn't receive the item or there is something wrong with the item I received'.

A spoofed payment is 'someone who isn't me logged into my account and made a payment using my money without my authorisation'. Such a claim would be investigated by PayPal's fraud team and if there is sufficient evidence that this is the case we would be obliged to reverse the payment back to the actual account holder. It's not part of the Buyer Protection Policy per se, more the fraud protection. Generally, PayPal's security will pick up such a payment before it's even reported by the customer themselves.

If someone claims they didn't make a payment and we have no evidence that it wasn't them  (for example, if it is a payment consistent with their history) then we will deny their claim.

[Maulkin]

Hi again John, thanks for replying.

As i stated in an above post it seems alot of accounts are being scammed by people using french emails, either there are alot of french people losing their passwords or it could be him or a group opening accounts just to scam so their history itself is clean and it makes it look like this is an unusual payment.

Maulkin

[classy-diva]

Intangible items are not covered by PayPal and a World of Warcraft account is not tangible, also you are not allowed to sell them on eBay and the game owners also state not to be sold. You could contact WOW and advise you been hacked and cannot access the information and recover your account that way.

[Maulkin]

If teh case is resolved in my favour then i will let him keep the account, otherwise if the case is in his favour then i may take the account back seeing as i do not enjoy being scammed.

[classy-diva]

If the payment bounces which you are not covered for there is nothing you be able to do. He could theoretically do a chargeback via his card and say unauthorised use, you won't win that.

[Maulkin]

That is if he thinks of that, if he is scamming he may just cut his losses.