Refund after 2-3 even 4 months

NRobert
Contributor
Contributor

First of all, i had a client now 3-4 months ago, and he was satisfied, now i have a 82$ whole in my paypal from him.

How is possible he got a reversal if 4 months passed? I have printscreens that proves that he was satisfied.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@NRobert

 

A paypal dispute can be opened up to 6 months post payment.


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NRobert
Contributor
Contributor

So the story is that an old client which was satisfied now wants his money back, i have printscreens that shows that he said he was and is satisfied, what are the chances for him to win the dispute?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@NRobert

 

No idea, that would be up to customer services.

 

But if its a virtual item then print screens are not accepted as evidence.


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NRobert
Contributor
Contributor

Hm, what would be an evidence for a virtual item?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@NRobert

 

There is no paypal seller protection for virtual items, you can sell them but at your own risk.


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