Invalid Transaction ID

[AdverseEffect]

Hello,

    I tried to dispute a pending transaction but the Trans ID is invalid.

I am disputing this transaction because I contacted the seller and they did not get any order from me.

Maybe there was just an error on PayPal's side when I made the order.

It says Order To and 'Pending' in my PayPal account. 

[PayPal_Siobhán]

Hi there AdverseEffect,

You cannot dispute a pending order so this is why you are receiving this error message.

When you place an order, money isn’t taken from your account immediately. Most merchants will complete your payment a few days after receiving your order. Often, merchants wait until they are ready to send your order to complete your payment.

The transaction status is ‘Pending’ until the merchant completes your order. Usually, the merchant has 29 days to complete your order. If the merchant doesn’t complete your order in 29 days, then your order is cancelled on the 30th day and the transaction status changes to ‘Void.’

If the merchant is having problems completing your order you could suggest they contact us here directly.

Siobhán