I got a payment in my activity log today but its not reflected in my balance?

mmcguiness
Member
Member

I got a notification in my completed list about a "payment" for something I sold on ebay.  However the item only says "payment" and not the usual "payment received" and the amount is not in my balance to withdraw.   Usually I wont send anything until I have withdrawn the money to my bank account so I am not sure what to do now. Can anyone help?

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi mmcguiness,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

It sounds like this payment has been placed on temporary hold, this is common practise within eBay and PayPal and more information on this can be found here - https://goo.gl/3g2jCk.

 

Don't worry you can still post the item to the buyer as the funds are on hold on your PayPal account and not the buyer's.

 

- Siobhan

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