If we have a client who has a monthly subscription payment declined by PayPal due to being overdrawn etc. What does PayPal do? Does it send notification emails? Does allow for us to manually override?
If a buyer has a subscription service to you and this fails, we would notify the buyer that the payment has failed and to contact you directly to reactivate the subscription service to you.
If the buyer then contacts you to reactivate the subscription, you should be able to do this on your side or the buyer may be able to reactivate this on their PayPal account.
Please let us know if there is anything else we can help you with in future.
