help!! Forgot password and phone number. why can"t i find the email reset option

axe
New Community Member

please help because i can"t link my card on this new accountSmiley Sad

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1 REPLY 1

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi axe,

Welcome to the community and thanks for posting.


If you are unable to recover your password due to a security check, the best option is to give us a call. On the phone we can check some other security information and help you to get past this. To find our phone number click 'help and contact' at the bottom of the PayPal page and then 'contact us by phone' .

I hope this helps.

Rachael

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