Unable to make any transaction
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Hi Morrismawy1,
Welcome to our UK Community!
Unfortunately, we cannot discuss account specific issues on this platform. It sounds like there could be a security issue on the account, if you are blocked when making a payment or withdrawal.
I would try again and if it still persists, I would suggest clearing your cache and cookies on your device and to disconnect from your Internet provider and reconnect as it might have something to do with the IP address allocated by your Internet provider. Please make sure you are logging from a secure location and avoid using any VPN’s or Proxy Servers. If the issue still persists you may have to contact our Customer Support by phone. You will find the contact detail in the Help section on our Homepage.
Thanks
Martin

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