Product purchase faulty

Donna1962
Contributor
Contributor

Can I get PayPal to refund me the product purchased and received today dangerous 

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4 REPLIES 4

PayPal_Martin
Moderator
Moderator

Hi Donna1962,

 

Welcome to our Community!

 

In the case, I would suggest you reach out to the Seller to resolve the issue. If you need our assistance you can raise a dispute in the Resolution Centre on your PayPal account.

You will find details of the process here Dispute a Payment.

 

Thanks

 

Martin

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Donna1962
Contributor
Contributor

Thank you for advice I did get help of PayPal and got a full refund.

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AsapJordan69
Contributor
Contributor
Hi Martin, i cant find anywhere else to contact a paypal moderator so i decided to message you here i was wondering if you could cancel the dispute on a transaction i've submitted as it wont let me manually close it. Thanks, Jordan
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PayPal_Siobhan2
Moderator
Moderator

Hi AsapJordan69,

 

Thank you for contacting the PayPal Community Forum!

 

I am sure at this stage the dispute has been closed. If you need to contact us again please call us on 0800 358 7911, by email through the secure message centre of your PayPal account, Facebook - https://www facebook.com/PayPalUK  or Twitter - @AskPayPal. 

 

- Siobhan

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