Here reader Bluetooth draining battery.
fladavid
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Posted on
Feb-07-2018
08:07 AM
My Here reader was working great up until a few weeks back. I could get about three days work from the battery but suddenly it started draining fully in just a day. PayPal replaced the reader but I still have the issue. I noticed that now when I navigate away from the app on my Samsung S7 the Bluetooth connection stays connected constantly thus draining the battery. Before when I navigated away from the app after a minute or two the Bluetooth would disconnect thus saving my battery. I'm guessing this is a software issue from an update rather than my phone itself? Can anyone help please?
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PayPal_Donna
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Feb-17-2018
06:34 AM
Hello fladavid,
Welcome to the PayPal community and I am sorry for the negative experience you are having with the PayPal reader.
I would advise you to contact the PayPal Here team directly for more help with this. Their number is: <removed> or <removed>.
-Donna
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