Refund as guest??

[Tyson8]

I ordered something through paypal recently as a guest and I have not received it. How do I get a refund when I ordered as a guest?

[Dhen21]

Hi @Tyson8,

Hope you are doing good.

We'd love to help you out so please reach out to our customer representative by clicking the Contact Us link at the bottom part of your PayPal page so you can see the communication support channel available in your country/region. Please include as well the information of the transaction (date and amount) so we can review the details. We will surely check if there is an option about your concern. Though please extend your patience in waiting for one of our representative as it may take some time due to the emergency.

Thanks and keep safe!

[dparinas]

Hi @Tyson8 Welcome to PayPal Community. We know it is important for you to get your money back from your order. You can contact the seller (if you have his/her contact information) for a refund. If you don't have your seller's contact information or if the seller is unresponsive, filing a dispute is your other option. Since you've mentioned the purchase is paid as a guest, you will need to set up a PayPal account (if you don't have yet) using the same email address that you used for the purchase. Then please reach out to us by clicking on the CONTACT link at the bottom part of your PayPal page so you can see the communication support channel available in your country/region. Please include as well the Transaction ID or Receipt number, and the date and amount of the purchase so we can review the details. Hope this helps. Keep safe!