dispute
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Hi guys.please can you help.
i ordered a new battery for my laptop. I didnt receive any email after i ordered the item, they just took the money. So I opened a dispute and and emailed the seller a few days later my battery arrived. But it's the wrong model and doesnt work on my lap top. it's very tight and it doesnt work.
I emailed the seller and they just say it's no problem it wil fit and work.
I want to escalate the dispute through paypal but it the resolution centre doesnt give me the option to escalate?
please can you help me. thanks.
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If you had no money in your Paypal account and paid with your credit card, just contact your card company and ask for a chargeback. Beware of PP's dispute tutorial it does not give full information.
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Thanks for the info. It is really appreciated. I paid with my debit card which is registered to my paypal account.
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