Resolution Centre Cases Disappeared !?

green63
Member
Member

I should currently have 3 cases open in the resoultion centre, 1 is a chargeback against me and 2 are for items i have not recieved. When checking this morning none of these cases are showing in the resolution centre. It says the message 'no cases open'. When changing the drop down box to 'closes cases' 'all cases' etc it still shows the message you have no open/closed cases in the last 180 days, this is incorrect. I have had no recent emails from paypal regarding these cases so its like they have just dispeared. Please could you advise

Thanks

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5 REPLIES 5

lowlight
Contributor
Contributor

Hi there, Same with me.

My Open Case dissapeared too. whats going on???

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green63
Member
Member

Glad it's not just me, i now can't access the resolution centre page at all as its coming up with an error message, maybe some maintanace is happening?

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lowlight
Contributor
Contributor

This is what Im getting now when I click on Resolution center - 

 

If you were making a purchase or sending money, we recommend that you check both your PayPal account and your email for a transaction confirmation after 30 minutes.

If you came to this page from another website, please return to that site (don't use your browser's Back button) and try again.

If you came from PayPal's website, click the PayPal logo in the upper-left-hand corner to return to the home page and try again. You might have to log in again.

 

 

I hope its just a maintenance thing.

Paypal found the claim in my favour. I sent the package to seller with the courier today and he refused to accept it.

 

Paypal? Help!

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temp201904092t
Contributor
Contributor

Im getting the same message . Lets hope its a maintenance thing :]

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lowlight
Contributor
Contributor

My claim is now showing in My Paypal. 

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