Paypal wrong in claim

VianneVeronica
Contributor
Contributor

PayPal found in favour of seller, but they never asked me for any evidence ,emails , pictures and so on . But after this I get an email from the seller saying they will credit my account ! Now I don't want to use this company again but surely this is them saying we are to blame ! so now where do I stand with PayPal ! 

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi VianneVeronica,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member! 

 

If you are unhappy with the claim decision please contact our Customer Support Team and appeal the case.

 

- Siobhan

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