Hi,
Please help!
I sell iphone 5c on eBay on 5 September 2016 to buyer with id "angpett_0" for £96 inc postage to Italy,
I send it to Italy with tracking number, after few days buyer start contacting me for unlocking phone, but I originally sell it with lock, so I unlock it and receive positive feedback from a buyer.
After 28 days buyer open case for Chargeback with credit company, I call to PayPal and send tracking information.
On 1 October I call to PayPal again and they ask me send copy of proof of postage with tracking information, I ask send them email for me so I can replay on it with photocopy of my postage proof, what I done and paypal confirm me for receive my email with photo copy of proof of posting with traking number.
On 2/11 case close on buyer favor and buyer receive iphone and money!!!
I was not happy and call to paypal again, after long time conversation, paypal return me £55 instated £105 what them charge me for iphone and case.
I spoke with ebay and them told me i need ask paypal for all my money back, because its not my fault, I done every think correct.
Today I call to PayPal again and them ask me forward original message with proof of posting to sarvice...., what I did and they told me they will give me call back, but nothing happen.
I don't know what to do now!!! I don't believe to PayPal and PayPal connot protect me now after all this, please help me!
