Not possible to escalate dispute through Paypal?
helenmarie
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Posted on
Mar-27-2017
08:21 PM
Followed instructions to escalate dispute as haven't had promised refund after returning fake goods. No link at bottom of page as advised? It closes tomorrow. Can't do through eBay as he invoiced me privately.
1 REPLY 1
kernowlass
Esteemed Advisor
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Mar-28-2017
02:01 AM
Give customer services a call and see if they will do it for you >>
Click on the words "Contact" at the bottom of your paypal account summary page and use the phone option (if there is one in the country you are in) > click on the "call us" option on the left (fees "may" apply so check the cost with your phone tariff first, as you sometimes have to wait a while to connect).
When you get through don't select any options just hang on till you get transfered to an agent or say the word "agent".
Advice is voluntary.
Kudos / Solution appreciated.
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