escalation of disputes

sandi63
Contributor
Contributor

Hi i want to escalate dispute to a claim but i dont see anything to click on.

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8 REPLIES 8

kernowlass
Esteemed Advisor
Esteemed Advisor

@sandi63

 

Has it been 7 days since you paid?


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sandi63
Contributor
Contributor

Hi thanks for a quick response. today is the 7th day. was told if goods not received by 18/3/2018 i could escalate to a claim. but theres nothing i can click on to escalate. or do i have to wait until the day is done

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kernowlass
Esteemed Advisor
Esteemed Advisor

@sandi63

 

What time of day did you pay, was it past the time of day it is now?


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sandi63
Contributor
Contributor

i think it may well be later. isit really down to minutes and second. i check back tomorrow

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sandi63
Contributor
Contributor

i think it may well be later. isit really down to minutes and second. i'll check back tomorrow on site

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kernowlass
Esteemed Advisor
Esteemed Advisor

@sandi63

 

Don't know for certain but as paypal disputes are mainly an automatic process then i guess 7 days could be triggered at the payment time + 7 days.


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sandi63
Contributor
Contributor
Hey I see it's now appeared. Thankyou for your help
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kernowlass
Esteemed Advisor
Esteemed Advisor

@sandi63

 

Smiley Happy  Good luck x


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