Jpmc scheduled and don't know

[Bilfalel]

Hello I've looked on my bank statement and there's a scheduled payment to jpmc to be taken out tomorrow can someone please explain what this is as it's not showing up on my PayPal account..if it's not supposed to be there, how can I stop it.

[PayPal_Dian]

Hi Bilfalel, 

Thank you for posting your question in our Community. 

I understand that there is a scheduled payment in your bank overview but you have not made a payment for this amount recently. PayPal works through direct debit and some bank assume that the payment will be reoccurring. Because of this they can place a payment in the planned direct debit overview. If you don't see any payments or scheduled payments for this amount in your PayPal account you have nothing to be worried about J. The bank will not deduct the amount and it will be removed from the scheduled payment overview. 

I hope this information helps. 

Dian

[Seafeather]

I have had a Direct Debit mandate to my Bank today from a 'JPMC for PA'.  As i didn't receive any formal communication from Paypal to say they would be sending me a DD mandate, I cancelled it.  I have never heard of JPMC and using the ref 'PA' meant nothing to me!  Why can't an important transaction such as a DD be communicated to its clients before they make a direct transaction to our bank?  Wouldn't it have been simple to write an email advising new clients that they will be  setting up a DD Mandate and giving us the details of Paypal Bankers, sortcode and account - just normal practice - yet Paypal assume you already know this information and therefore would be happy to sign off multiple amounts to an account that is undisciphorable.  NOT LIKELY with all the spam and unauthorised transactions that seem to be regularly happening at Paypal.  I am really concerned too that the only way to raise any potential fraudulent activity was through Paypal Resolution Centre.  THIS SYSTEM WASN'T WORKING!!!!! and having spent the whole afternoon trying it out it still wasn't working!!!  The CONTACT US button continually looped to Self Help and did not give you a support tel, chat or email to raise issues and concerns.  SO, zero points for support mechanisms which are not in place and do not work.  I am rapidly losing confidence in the way support is managed by Paypal.