Hey @ medo_elgendy,
Welcome and than you for posting your question.
I understand that you made a payment, this is pending but you are not able to see this in your account.
If you used your PayPal account, you should be able to see the payments and the status. If the payment is not showing in your account but is taken from your bank or card, it could mean that you used a guest payment. I would advise checking if the email address on which you received the payment status, is the same as the email address on which you have a PayPal account. When you have this information you can contact us and we can look up the payment. It will also help if you have the transaction ID. This will also show on the email you received in relation to the payment. When we have looked up the payment we can provide more information on the status.
You can contact us through the 'Help & contact' link at the bottom of each page or through Twitter and Facebook.
I hope this information helps.
Dian
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