Fraudulent activity on my account

megmo1996
Contributor
Contributor

I woke up this morning to emails from eBay and paypal stating I had paid for an item worth $137.92. This was not me. I have contacted eBay and they have taken the item away from my account however, I am concerned as the payment for the item is still on my account. I have opened a case and changed my password, do i need to do anything else? I have the person who has carried out this fraudulent activity full name and paypal address.... please help! 😞

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@megmo1996

 

Did you open a case for unauthorised transaction? If so then just wait for Paypal to investigate.

Also do a virus scan on your computer and change your Ebay and Paypal passwords.

Do you use the option where you don't have to enter your Paypal password on checkout? If so I would disable it.


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