Dispute not visible in Resolution Centre

d4ngerm4us
Contributor
Contributor
I raised a dispute this evening with a vendor. When I click the transaction in my transaction summary, it correctly states that a dispute is open. However, the dispute isn't visible in the resolution centre (all tabs are empty). Therefore I'm unable to see / review /escalate /close my dispute. Have tried to look on PC and on mobile but it's just not showing. I also can't raise it again because the system thinks a dispute is already open. Can anyone help me please?
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d4ngerm4us
Contributor
Contributor
Edit: Don't worry, it became visible about 15-20 mins later and I had an email to confirm the dispute had gone live. Looks like just a little patience was needed with this particular electronic system 😊

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d4ngerm4us
Contributor
Contributor
Edit: Don't worry, it became visible about 15-20 mins later and I had an email to confirm the dispute had gone live. Looks like just a little patience was needed with this particular electronic system 😊
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