Will I get my money back :-(

DeniseB
Member
Member

I purchased a jacket to give to a loved one for his birthday. I payed for the jacket Oct. 19 and have not received it! I filed a claim with paypal and the seller just won't respond! I really wanted the jacket, but now I'm getting worried that I will not get my money back. I know that the funds get frozen from the seller's account, but what happens after? Please help.

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3 REPLIES 3

profdata
Frequent Contributor
Frequent Contributor

Did you escalate the paypay dispute to a claim.  If not you have up to 20 days from the date you filed the dispute..

 

I would escalate it now.

 

If the seller can't prove deliver to you, you will win the paypal claim

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sandypurins
Advisor
Advisor

If it was an eBay item and the payment was identified as being for an eBay item, you will receive a full refund. As profdata suggested, escalate the dispute to a claim and let PayPal review the case and make a decision.

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tr_right
Contributor
Contributor

Even if the seller never responds you should get your money back some time.

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