why cannot I escalate a dispute to a claim to paypal for a case closed by paypal?

mones1129
Contributor
Contributor

this was fraud and scam.  paypal allows no recourse to escalate a closed case. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@mones1129 

 

If it was a dispute for 'unauthorised use of account' ie your account was hacked then you don't need to escalate.

 

If it was a dispute for non receipt of item or item received but not as described then you can only escalate 7 days post payment.


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