unauthorized payment

[JaneSaad]

Today I received a notification from my bank that I paid 197EUR to Vavajam321 through PayPal, but I didn't authorize the payment. No notifications or emails from PayPal about the purchase or this deal. There is no purchase info on the PayPal's summary page, just that the money is sent to this individual Vavajam321. I thought that you cant get scammed on PayPal and that it is safe. Never had an issue with my payments or PayPal itself. But now I got robbed and no one is on my side.  Any advice?

[PayPal_Marina]

Hi @JaneSaad,

Welcome to PayPal's Community Forum. I'm truly sorry to hear about this situation, and I'd like to help in any way possible. If you did not authorize the transaction, it is important to report it to us as soon as possible. I'd recommend resetting your password and security questions as well as adding 2-step verification to help prevent future unauthorized access to your account.

I hope this is resolved for you quickly!

- Marina