tried to make a paypal with another region then mine and my debit card got stuck there

Yahel155
Contributor
Contributor

i made a candian paypal account cuz my country(Israel) doesnt have friends and family fund transfer and it got locked (i used randomly generated address and info) and i cant use the debit on my actual paypal now and i cant remove the debit card from the locked account ofcScreenshot_4.png

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Yahel155 wrote:

i made a candian paypal account cuz my country(Israel) doesnt have friends and family fund transfer and it got locked (i used randomly generated address and info) and i cant use the debit on my actual paypal now and i cant remove the debit card from the locked account ofc


Sorry, very bad move. PayPal accounts are country specific and have specific rules of use for each country. Security is tighter these days and then you can't use fake, randomly generated information. PayPal will check it if card info does not match account info. Your Canada account is over, it's just a matter of time. Can't even argue that it is PayPal's fault in anyway. You can't prove you own the PayPal account to lift the block to remove card because account info is fake. You linked a Israel issued card to a Canada PayPal account. You're supposed to link Canadian issued card. It is not worth this problem just to send money by friends and family. You can still use your Visa card online, just without PayPal.


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Yahel155 wrote:

i made a candian paypal account cuz my country(Israel) doesnt have friends and family fund transfer and it got locked (i used randomly generated address and info) and i cant use the debit on my actual paypal now and i cant remove the debit card from the locked account ofc


Sorry, very bad move. PayPal accounts are country specific and have specific rules of use for each country. Security is tighter these days and then you can't use fake, randomly generated information. PayPal will check it if card info does not match account info. Your Canada account is over, it's just a matter of time. Can't even argue that it is PayPal's fault in anyway. You can't prove you own the PayPal account to lift the block to remove card because account info is fake. You linked a Israel issued card to a Canada PayPal account. You're supposed to link Canadian issued card. It is not worth this problem just to send money by friends and family. You can still use your Visa card online, just without PayPal.


Kudos & Solved are greatly appreciated. 🙂
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Yahel155
Contributor
Contributor

so i can never use my debit card with my main account again?

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WarrenPink
PayPal Employee
PayPal Employee

Hi @Yahel155

 

Thanks for reaching Community forum! 

 

If that is your Personal Debit Card, there's no option for you to link it with a different account until you remove it in your main account. You can only remove it if the limitation will be lifted or removed. 

You can open a new PayPal account specific to your country using a new email address. You can also contact your Financial institution if they can give you a replacement for the debit card because that card is already flagged here in PayPal. As what wss mentioned by sharpiemarker that PayPal is Country specific and each country has rules and user agreement.

 

Hope this helps! 

 

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