how to prevent paying to an auto renewal request

nuni101
Contributor
Contributor

there are issues with Bitdefender, they are auto renewal and there for auto re-charging...
i paid them with PayPal for the last 2 years (one year renewal).

i asked and had conformation from Bitdefender that they will stop and will not be charge automatically...

But !

how do i make sour that if they will contact Pay-pal...again....Pay-pal will not pay without my approval ?

with there auto renewal - they can contact pay-pal and show probably sum-thing to pay-pal and get the payment.

i wish to be sour and inform Pay-pal not to pay them any payment what so ever unless i authorities it with pay-pal and not Bitdefender.

 

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PayPal_Siobhan2
Moderator
Moderator

Hi nuni101, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

I would recommend cancelling the Billing Agreement with this company on your PayPal account. Please review this link for more information - https://www.paypal.com/uk/smarthelp/article/how-do-i-cancel-a-subscription-faq577?app=searchAutoComp...

 

- Siobhan 

 

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PayPal_Siobhan2
Moderator
Moderator

Hi nuni101, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

I would recommend cancelling the Billing Agreement with this company on your PayPal account. Please review this link for more information - https://www.paypal.com/uk/smarthelp/article/how-do-i-cancel-a-subscription-faq577?app=searchAutoComp...

 

- Siobhan 

 

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