account limited but cant confirm my card

manuelz2
New Community Member

I want to do the last step and confirm my card to drop the limitations but i can only choose an old card from years ago that i dont have anymore... it doesnt even give me the chance to choose my new card wich means my money is frozen/stuck. Tried to contact but no response. My bank advised me if they dont unluck the account or refund it (paypal) i should take further actions, legal actions and my bank was talking about internetfraught.. any idea how i can actualy solve this? since the lazy **bleep** cant even respond on a mail... because of covid? so covid means dont work at all? nice.
any advise? 🙂

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