account limitations

Kassab
Contributor
Contributor
They asked me to upload a bank statement but the documents that I uploaded weren't approved and they asked to upload another one. The problem now that i can't upload it because there isn't a choice to delete the old one and upload the new one. When i click on the upload button nothings happened. What i could do to solve this problem ?
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PayPal_Donna
Moderator
Moderator

Hello Kassab,

 

Welcome to the PayPal community and thank you for your post. 

 

You can upload the document we have requested here.

 

They will then be attached to your account and can be reviewed.

 

-Donna

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PayPal_Donna
Moderator
Moderator

Hello Kassab,

 

Welcome to the PayPal community and thank you for your post. 

 

You can upload the document we have requested here.

 

They will then be attached to your account and can be reviewed.

 

-Donna

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