Unable to Open Closed Case

[mjf0048]

Hello, I was scammed and payed for a service and I did not receive my goods in return. I tried to file a dispute to paypal but it said it will take up to 14 days which is not compatible for me as this is an urgent issue and I need my funds back as soon as possible. So I filed an unauthorized transaction instead which led to to be rejected and now I can't even open another dispute about the same transaction. PLEASE HELP ME with this issue as I am desperate to get my funds back as soon as possible and I can prove that I was scammed. so please help me. The seller never sent any confirmation of the order. tried to contact the seller, no response. the site is 3 months old and the seller has scam reviews all over the internet. Unable to reach paypal via message system. If this is not resolved I will have no choice but to file a chargeback for Goods/Services not received.

[kernowlass]

@mjf0048 

A dispute for an unauthorised transaction is telling paypal that your account was hacked and used without your consent to make that transaction.
Paypal would check IP addresses and devices and close the dispute if it was you that made the transaction.

You are only allowed 1 dispute per transaction so the only way you can get a second dispute opened is to contact Paypal (when and if you can) and see if they will open a second dispute for you.
They may decline citing policies but if you say what happened then they might open a second dispute for you.

If not then if you funded your paypal payment via a credit card then consider contacting your card issuer and see if they will help you with a chargeback?