Someone hacked my PayPal account

NikNikolaos
Contributor
Contributor
Yesterday night someone hacked my account and made an order on La redute France. Unfortunately paypal can't cancel the transaction although i tried a lot of times and within 10 hours after the hacking. I followed PayPals instructions, but at the last step, the system returned me an error. I am trying to save my money through my local Bank, and i have no help at all from PayPal. Is unbelievable that there is not a special help line on PayPal.!!!! Where is your support???
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@NikNikolaos 

 

There is nothing your bank or PayPal can do until the payment is posted where you can then dispute it. When the payment is a pending temporary authorization, you must contact the merchant to cancel and/or let them know this transaction is unauthorized asap as only the merchant can release you from the authorization which is an agreement with the merchant to pay.


Kudos & Solved are greatly appreciated. 🙂
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