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Solved! Go to Solution.
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Disputes
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If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
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Hi @Arokianathan,
Thank you for your post and welcome to the Community Forum!
In general, once the payment has been sent, you would not be able to cancel it, unless the payment is showing as 'Unclaimed'. However, if you don't receive the item or if you receive something that is not as described, you can dispute the charge if you paid with the option Goods and Services. Here is more information that can help:
I hope this helps!
Martina
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If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you (difficult at the moment due to covid)
OR
2. Contact your card issuer for a chargeback.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
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